Jody R. McKinzie

Senior Endpoint Management Engineer

Senior Endpoint Management Engineer with 25+ years of experience designing, deploying, and optimizing enterprise infrastructure across Windows, Linux, and UNIX environments. Specialized in BigFix endpoint management, Intune, Autopilot, software packaging, large-scale automation, patch compliance, and system migrations across environments exceeding 120,000 endpoints.

Valrico, FL jmckinzie@bigfixsme.com (813) 450-4532
Portrait of Jody R. McKinzie

Summary

Senior Endpoint Management Engineer with 25+ years of experience designing, deploying, and optimizing enterprise infrastructure across Windows, Linux, and UNIX environments. Specialized in BigFix (HCL) endpoint management, Microsoft Intune, Windows Autopilot, software packaging, large-scale automation, patch compliance, and system migrations across environments exceeding 120,000 endpoints. Proven ability to reduce risk, improve compliance, and automate complex operational workflows.

Core Expertise

  • BigFix (Lifecycle, Compliance, Inventory, WebUI, Web Reports)
  • Microsoft Intune & Windows Autopilot
  • Endpoint Management (Windows, Linux, AIX, macOS)
  • Patch Management & Compliance Automation
  • Relevance Language & ActionScript Development
  • PowerShell & Automation Engineering
  • Software Packaging & Deployment
  • Operating System Deployment (OSD), MDT, Zero-Touch Provisioning
  • Active Directory & Domain Migrations
  • REST API Integration & Reporting
  • MECM / SCCM Infrastructure
  • High Availability Systems & Clustering

Professional Experience

Charles Schwab (Consultant)

Senior BigFix Packaging Engineer | Feb 2025 – Present
  • Led end-of-life software remediation using BigFix Inventory, Qualys, and REST APIs, improving security posture.
  • Executed 500+ application removals while managing dependencies and minimizing business impact.
  • Developed and delivered internal training on BigFix capabilities and automation strategies.

Meridian Medical Technologies

Senior BigFix Engineer | Apr 2022 – Feb 2025
  • Led enterprise domain migration of 2,000+ endpoints, ensuring seamless transition and license compliance.
  • Built 180+ BigFix software packages to support migration and operational needs.
  • Automated patching using BigFix WebUI and Lifecycle policies, improving compliance and reducing manual effort.
  • Designed migration strategy that saved over $200K in penalties and operational costs.
  • Partnered with HCL to optimize BigFix architecture, including database, relays, and client settings.
  • Engineered MECM infrastructure supporting 10K+ endpoints for deployment, patching, and compliance.
  • Reduced deployment effort by 80% through PowerShell automation and task sequencing.
  • Managed endpoint devices using Microsoft Intune, including policy deployment, compliance enforcement, and device lifecycle management.
  • Configured device compliance policies, configuration profiles, and security baselines aligned with organizational standards.
  • Administered application deployment for Win32, MSI, and Microsoft Store apps using assignment groups and targeted deployment strategies.
  • Monitored device health, compliance status, and remediation through Endpoint Manager reporting.
  • Implemented and supported Windows Autopilot for zero-touch device provisioning.
  • Registered devices through hardware hash import, OEM integration, and Azure AD enrollment workflows.
  • Designed and deployed Autopilot profiles including User-Driven, Self-Deploying, and Hybrid Azure AD Join scenarios.
  • Streamlined onboarding processes, reducing manual provisioning time and improving end-user experience.
  • Packaged and deployed applications using the Intune Win32 packaging tool and MSI-based installers.
  • Created detection rules, requirement rules, and dependency chains for reliable software deployment.
  • Troubleshot application deployment failures using Intune Management Extension logs and Event Viewer.
  • Maintained version control and update lifecycle management for enterprise applications.

Champion Solutions Group

Service Delivery Engineer | Aug 2017 – Apr 2022
  • Packaged and deployed thousands of applications across Windows, Linux, and macOS environments.
  • Led enterprise BigFix implementation replacing legacy tools across multi-OS environments.
  • Developed custom Fixlets, baselines, and compliance content for enterprise clients.
  • Supported Windows 10 migration strategy using BigFix automation and lifecycle tools.
  • Designed and implemented Operating System Deployment (OSD) solutions leveraging zero-touch provisioning, MDT, and HCL BigFix to deliver seamless, automated deployments across multiple Windows operating systems.
  • Streamlined build and deployment processes, reducing manual intervention and improving consistency across enterprise endpoints.
  • Integrated zero-touch strategies with modern provisioning tools such as Windows Autopilot and Microsoft Intune to support hybrid and cloud-managed environments.
  • Developed and maintained standardized OS images, task sequences, and driver management for diverse hardware models.
  • Automated post-deployment configuration, including application installs, security baselines, and domain/Azure AD join processes.
  • Troubleshot and optimized OSD workflows, improving deployment success rates and reducing build times.

Client: The Children’s Place (via CSG)

BigFix POS Administrator | Aug 2017 – Aug 2018
  • Managed BigFix deployments across retail POS infrastructure including registers, scanners, and pin pads.
  • Built PKI certificate monitoring and renewal automation from CSR generation through deployment.
  • Developed API-based automation to track hardware warranties across OEM platforms.
  • Implemented phased rollout strategies to minimize operational disruption nationwide.

IBM

UNIX Administrator III / BigFix Engineer | Nov 2014 – Aug 2017
  • Designed and implemented BigFix solutions for patching, reporting, and endpoint management.
  • Built custom reporting frameworks leveraging BigFix Web Reports and Excel integrations.
  • Delivered enterprise Windows 10 upgrade solutions including bare-metal and in-place upgrades.
  • Developed custom compliance and security scanning solutions for audit readiness.

Computer Sciences Corporation (CSC)

BigFix Administrator II | Jan 2012 – Nov 2014
  • Designed and managed BigFix environments for multiple enterprise clients.
  • Built custom Fixlets, reporting, and compliance dashboards across Windows and UNIX systems.
  • Implemented lifecycle management processes including patching, software distribution, and reporting.
  • Developed automation for software deployment including Java, Adobe, and Microsoft Office.
  • Designed relay architectures and optimized content distribution strategies.

Earlier Experience

  • The Zenith – Senior Systems Analyst / BigFix Administrator
  • Citigroup – Information Systems Manager
  • U.S. Navy – Information Systems Manager

Technical Skills

  • Endpoint Management: BigFix (11.x, 10.x, 9.x), SCCM/MECM, Tivoli Endpoint Manager, Microsoft Intune, Windows Autopilot
  • Operating Systems: Windows Server (2003–2016+), Windows 10/11, RHEL, AIX, Solaris, HP-UX
  • Automation & Scripting: PowerShell, Shell Scripting, PERL, PHP
  • Deployment & Packaging: OSD, MDT, Intune Win32 Packaging, MSI Packaging, Task Sequences
  • Infrastructure & Tools: Active Directory, Azure AD / Entra ID, WSUS, SQL, REST APIs, IIS, SharePoint
  • Networking & Storage: TCP/IP, Cisco Networking, SAN/NAS (EMC, NetApp)
  • Security: PKI, Certificate Management (CA/RA), Compliance & Audit Frameworks, Security Baselines

Education & Credentials

  • Master’s: Information Systems Management, University of Phoenix
  • Bachelor’s: Information Systems, Strayer University
  • Certification: IBM BigFix Administrator (2018)
  • Security Clearance: Active Public Trust (2021)

Projects

  • Post-Quantum Cryptography API: Developed an API supporting NIST PQC standards for quantum-ready encryption and digital signature workflows.
  • ML-KEM (Kyber): Key exchange
  • ML-DSA (Dilithium): Digital signatures
  • SLH-DSA (SPHINCS+): Long-term integrity